EOI for Learning Platform Under Capacity Building Scheme

Expression of Interest (EOI) is invited from reputed agencies / Companies / Organizations / Vendors for development of integrated Learning Management System under Capacity Building (CB) Scheme Phase III, National e-Governance Division (NeGD), an Independent Business Division under the Digital India Corporation, situated at 4th Floor, Electronics Niketan, 6, CGO Complex, Lodhi Road, New Delhi 110003.

Organizations are requested to submit the details to the Director, CB, NeGD, Delhi. All the applications received by due date will be opened before the committee Constituted for this purpose and Solution Providers or their representatives if any on 3rd May, 2024 at 4.00 p.m in NeGD Conference Room. The EOI is being issued to explore the market and potentialities in ALP.

About NeGD

In 2009, National e-Governance Division was created by the Ministry of Electronics & Information Technology as an Independent Business Division under the Digital India Corporation {erstwhile Media Lab Asia}. Since 2009, NeGD has been playing a pivotal role in supporting MeitY in Programme Management and implementation of the e-Governance Projects; provide technical and advisory support to Ministries/ Departments, both at Central and State levels along with other Government organizations. NeGD’s major operational areas include programme management, project development, technology management, capacity building, awareness and communications related activities under the flagship Digital India Programme. NeGD has developed and is managing several National Public Digital Platforms such as DigiLocker, UMANG, Rapid Assessment System, OpenForge, API Setu, Poshan Tracker, Academic Bank of Credits, National Academic Depositories, National AI Portal, MyScheme, India Stack Global, Meri
Pehchaan, etc.

As part of Capacity Building (CB) Scheme Phase III, for Digital India, NeGD provides Training and development initiatives, to various Central Ministries, State Governments and PSU’s in their e-Governance projects, which includes

Development of e-Governance competency frameworks, training guidelines, case studies, etc.
Developing Online and Web based Training and set up Learning Management System.
Knowledge management and sharing through workshops, development of case studies, sharing best practices and creation of knowledge repositories, etc.
Building partnerships with training institutes, industry, venerable individuals and academia

Scope of Work

The ALP would enable continuous learning, driven by role-based knowledge and skills as envisaged in the e-Governance Competency Framework. A competency-based training approach will give e-Governance practitioners an understanding of what skills and knowledge are needed for their job and where exactly they are on a training track.

ALP is a tool that allows efficient administration of training by bringing together learners/trainees and content in an environment which allows flexible learning and regular content update at a lesser cost. To ensure access, reach, scalability and flexibility of learning across pan India for Govt. officials. One of the key defining elements central to the success of any institution is to ensure an involvement of continual learning. To foster such a practice at an institutional level at NeGD and at the State Government departments, it is imperative to use technology in such a way that learning and knowledge exchange becomes a normal engagement without external interventions.

The Key outcomes of ALP envisaged are as follows:

Accessibility of good quality standard e-Governance learning modules anytime, anywhere for all government officials
Learning path / history and credit scores on learning to be defined based on e-Governance Competency Framework (e-GCF).
Integration of e-Governance Competency Framework to be done in the ALP to achieve competency-based training.
The ALP would, at the minimum, be a one-stop shop for all kinds of content, related to Self-learning, Blended learning, etc. on e-Governance related topics, e-Reading material, PPTs, Assignments, Videos, Games, Quizzes, assessments – proctored / self assessments, etc.
Certificates / credentials of completion/merit/proficiency, etc. on the courses, which can be further integrated with DigiLocker.
Multi-user platform for learners/trainees, mentors, teachers, administration, etc.
Provide a wide variety of periodic reports.
ALP is a system envisaged to facilitate/enable continuous learning driven by rolebased knowledge and skills as outlined in the e-Governance Competency Framework.
ALP to allow efficient administration of training by bringing together trainees / learners and content in an environment which allows flexible learning and regular content update at an affordable cost.
ALP is targeted to unlimited govt. officials across multiple ministries and departments in pan India.
Provision of integration with other portals (e.g. iGOT, etc)
Provision of creation of instances for other government departments for uploading learning materials for their departmental users.
Provision of ALP to be upgraded with new features (if needed)

The roles and responsibilities of the ALP Solution Provider are as follows:

Implement the solution as per scope requirements of ALP.
Support in integration with the existing as well as proposed systems (HRMS, PMS, KMS, iGOT etc. as applicable).
Deployment & go-live of ALP system.
Support over any defect fixing / bug fixing as required during ALP implementation along with the ongoing day-to-day maintenance & operations of the platform.
Provide services as per the defined SLA (Service Legal Agreement) in the RFP.
Provide customization as and when required.
Provide sufficient resources & technical support during operations & maintenance phase.
Provide options for both online as well as offline trainings & coordinate with Content Development Agency if required.

The ALP Solution Provider should propose the advanced E-learning courseware of various courses offered by the NeGD in the latest version of SCORM (Sharable Content Object Reference Model). (However, NeGD, at its option may also consider parties who have only courseware development capabilities).

The broad indicative components suggested to be part of this ALP system, but not limited to, are as follows:

Digital India Advanced Learning Portal.
Training Management.
Content Management (Creation / Update)
Authoring
Other Functionalities (including User Registration, Virtual Learning, Security etc.)
Online Assessment, self assessment and/or proctored.
verifiable certificates / credentials which can be further integrated to
DigiLocker and reports
Integration with another portal (through API)
Video conferencing and live chatting.
Any Others