Principal Secretary, Dept. of Labour Resources, Govt. of Bihar-cum-CEO, Bihar Skill Development Mission (BSDM), invites proposals (Two Bid System) from reputed and experienced organizations for selection of an agency by BSDM which will provide:
- Knowledge Framework (Portal) for all Skill Development Programs Management (KFP-SDPM)
- E-Content for skill development courses (as and when prescribed) which will run in a quasi-online medium through Leaming Management System (LMS)
- Leaming Management System (LMS) for skill development courses (as and when prescribed) which will run in a quasi-online medium having e-Content
- Printing and Transportation of Books at District HQs – for courses that will run in a quasi-online medium through LMS and eContent (like KYP and BSCFA Course which is currently being implemented by BSDM)
- State-wide Implementation, Monitoring, Periodic Maintenance & Updation (of Portal, eContent, and LMS) and other Operational Supports (Like Manpower Deployment), etc. for the entire contract duration
For such skill development courses (as and when prescribed by BSDM) which will run in an quasi online medium through Learning Management System (LMS) and eContent like Kushal Yuva Program (KYP) and Bihar State – Certificate in Financial Accounting (BS-CFA) including GST and Tally”, the selected bidder will have to provide satisfactory eContent, LMS and also Books for each of the enrolled candidate.
Accordingly, the bidder has to perform tasks and services as software designing, customisation, hosting, maintenance and updation of Knowledge Framework (Portal), eContent/s, LMS at regular intervals, development, and management of an adaptive website for BSDM, necessary integration with the portal / other systems as per requirement, technical / managerial / operational expenses/ Manpower Deployment/ other expenses, if any, (by whatever name called)/ etc., will be treated as all-inclusive in the Financial Quote.
The agency should be able to provide all the services mentioned above. Intending agencies who do not have the means to provide all the services as above will not be considered eligible.
- The Bidder shall offer all type of servers like webserver, database server, domain server etc. for hosting software, data and its maintenance support to BSDM for its skill development programs and conduct of courses without any extra cost to BSDM.
- All types of hosting to be done by the selected agency and all charges on account of hosting to be borne by the selected agency. The application and the data need to be maintained at two separate sufficiently distant locations (one at primary and other at secondary site also known as Disaster Recovery (DR) site which will be used for data storage and rapid recovery in case disaster strikes), with mirror imaging preferably on real time basis or with a maximum lag of 24 hours. In future if BSDM decides to host the whole service on state data center or any other data center, the agency shall be bound to do so without any extra cost while also maintaining mirror images at one such primary hosting location maintained by the agency.
- The selected agency will ensure that the existing BSDM data will be seamlessly ported (without any data loss) on the new framework and will be always accessible in the BSDM desired format. At the end of contract period, the agency must transfer all BSDM data in such a manner that will help BSDM to ensure that data of existing portal can be migrated easily and in a usable manner on the platform that will be provided / onboarded by BSDM. This thing has to be kept in mind since inception stage of the contract period for an easy transfer and transition of data at the end of contract period.
- The selected agency will develop/customize the Knowledge Framework (Portal), LMS, eContent / Content for the various skilling initiatives of BSDM (as detailed in the scope or as instructed by BSDM) using their own infrastructure / hardware and will always follow standard development, testing, user acceptance, security and other protocols.
- All the development / customization work related to Portal, LMS and content needs to be completed maximum within 06 months from the date of execution of agreement.
- Website: The vendor will also develop and manage an adaptive website for BSDM in line with the existing BSDM website. The vendor will also ensure updation of the content on the website in collaboration with BSDM as and when required. The website should also have the necessary integration with the portal / other systems as per requirement. The agency needs to ensure that the ownership of the website along with the domain name should be of BSDM.
- At first-time deployment of the Framework / LMS / application the selected agency will have to ensure the required security audit / certifications within 3 months post deployment, through a certified agency of the product to be deployed. Post Deployment and initial audit / certification of the Framework / LMS / application, the selected agency will get the application / Framework / LMS audited through a certified agency at least on an annual basis as per set industry norms/protocols. on a ‘Software-as-a-Service’ (SAAS) basis, for Bihar Skill Development Mission (BSDM).
Note: The selection of an agency under this RFP will not guarantee the allocation of work and BSDM will assume no liability or cost towards it. BSDM makes no commitments, express or implied, that this process will result in a business transaction between anyone.
The Evaluation of Bids will be under QCBS System. Please refer RFP document for complete details.
The Scope of Work is divided into the following parts:
- Knowledge Framework (Portal) for all Skill Development Program’s Management (KFPSDPM)
- Skill Development Center (SDC) / Center Life-Cycle Management System.
- Candidate’s administrative life-cycle management system
- Learning Management System (LMS) for such skill development courses (as and when prescribed) which will run in a quasi-online medium having eContent
- Candidate learning life-cycle management system
- Examination management system
- Assignment management system
- eContent for skill development courses (as and when prescribed) which will run in a quasi-online medium through Learning Management System (LMS)
- State-wide Implementation, Monitoring, Periodic Maintenance & Updation (of Portal, eContent, and LMS) and other Operational Supports (Like Manpower Deployment, Printing and Transportation of Books at District HQs – for courses that will run in a quasi-online medium through LMS and eContent), etc. for the entire contract duration
Currently E-content and LMS are being used in Kushal Yuva Program (KYP) and BS-CFA Course which is having following broad components:
Learning Management System (LMS) for KYP and BS-CFA Program Delivery Management (KFPSDPM)
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- Candidate learning life-cycle management system
- Examination management system
- Assignment management system
e-Content for Kushal Yuva Program (eCP-KYP) and Bihar State – Certificate in Financial Accounting (BS-CFA) including GST and Tally - eContent Provider for Kushal Yuva Program (eCP-KYP)
- KYP Course 1: English and Hindi Communication Skills
- KYP Course 2: IT Literacy Skills
- KYP Course 3: Soft Skills and Life Skills for Workplace Readiness
- eContent Provider for Bihar State – Certificate in Financial Accounting (BS-CFA) including GST and Tally
- Other General terms related to eContent for Kushal Yuva Program and BS-CFA
In addition to the current/existing courses of BSDM which runs in a Quasi online medium through LMS and i.e. KYP and BSCFA, the selected agency will work in collaboration and mutual consultation with BSDM, for creation of any such other/new course/s that BSDM will plan to offer.
Last Date for Submission: 24 August 2023, 1500 hours IST
