NICSI invites RFP from agencies to impart Computer Training

The National Informatics Centre Services Inc. (NICSI) under National Informatics Centre, Ministry of Electronics & Information Technology, Government of India provides appropriate computer training along with its other core activities.

NICSI seek agencies capable of offering “Course Designing & Training/Lecture Services for University/College Students as Course Work Classroom.” The goal is to engage partners who can create and deliver courses seamlessly integrated with academic curricula, providing students with a holistic and enriching learning experience.

This tender is to seek industry support for its training activities throughout the nation. Agencies with proven competence in the field of computer training and has presence Nationwide, will be empanelled for a period of two years in the first instance. The empanelment can be extended for a further period of one year through mutual consent. The rates finalized through this tender will remain unchanged throughout the period of empanelment/extended empanelment.

Background and Objective

In the dynamic landscape of education and professional development, the need for high-quality training services has become increasingly crucial. Recognizing this imperative, NICSI is undertaking the empanelment of agencies specializing in three key categories:

Participation/Certification Based Training Services for Govt. Employees
Conducting General & Application-Based Specific Training
Course Designing & Training/Lecture Services for University/College Students as Course Work Classroom

The overarching objective of this empanelment is to create a roster of qualified and experienced training agencies that can be engaged by NICSI and other government entities to deliver impactful, industry-relevant, and outcome-driven training programs. We invite interested agencies to participate in this exciting opportunity to contribute to the development and enhancement of skills across various sectors. Your partnership with NICSI will play a pivotal role in shaping the future workforce and contributing to the overall growth and development of our nation

Scope of Work

The agencies who have vast experience in the field of computer training will be considered for empanelment for imparting “General and Application Specific Computer Training” in the Government Sector at all-India level.
As part of training activity, the empaneled agencies will provide competent faculty, infrastructure, course-ware both agency-developed and subject certified literature by original software developers. Also appropriate refreshment & lunch arrangements will be made by them. The agencies will impart such training at any place in India either at their own premises or at the user’s premises. However, it may be noted that Application Specific Training would be conducted only at user’s premises and not at agency premise.
In places where neither the empaneled agencies nor the user have their own infrastructure for conducting the training, the empaneled agency will organize adequate infrastructure for the training at mutually agreed site.
Four levels of training have been identified, and are as follows:
- Basic Level – for the beginners
- Intermediate Level – for officials with basic IT knowledge
- Advanced Level – for IT professionals
- Application Specific Training – for officials with basic IT Knowledge

For certain training programmes, the vendor may be required to prepare / arrange preparation of CBT CD customized to training requirements at an additional cost. This capability of the vendor will not be part of eligibility criteria, but added technical information about the vendor. As and when CBT CDs required to be prepared for certain training programme, specifications will be finalized by NICSI and quotations will be asked from the empaneled agencies. The job will be executed at L1 by all the empaneled agencies. Adequate time will be provided for CBT CD preparation.

The training module should be designed with flexibility, incorporating various instructional methods such as interactive lectures, online sessions, audiovisual games, on-the-job training, case studies, pre-post assessments, brainstorming sessions, concept checks, role plays, and PowerPoint presentations, as deemed necessary based on the specific requirements of the training sessions.

The training module, which may include the aforementioned instructional methods as needed, will be structured with three distinct levels—basic, intermediate, and advanced. Participants will have the flexibility to select the training level that aligns with their specific requirements and proficiency, ensuring a tailored learning experience.

The scope of work for this Request for Proposal (RFP) is detailed below:

Participation/Certification Based Training Services for Govt. Employees:
1. Customized Training Programs:
  1. Tailor training programs to meet the specific needs of government employees.
  2. Address key competencies and skills required for effective public service.
2. Certification Process:
  1. Design a certification framework for successful completion of training.
  2. Ensure certifications are recognized and valued within government entities.
  3. As per user requirements, OEM certificates to be made accessible at a discounted rate for participants who successfully complete the training.
3. Monitoring and Evaluation:
  1. Implement mechanisms for ongoing monitoring and evaluation of the training’s effectiveness.
  2. Gather feedback from participants and government stakeholders for continuous improvement.
Conducting General & Application-based Specific Training:
1. Diverse Training Modules:
  1. Develop a catalogue of training modules covering general and application-based specific topics.
  2. Offer flexibility in training delivery methods, including workshops, seminars, and online modules.
2. Industry Relevance:
  1. Ensure that training content is up-to-date and aligned with industry trends.
  2. Provide practical, hands-on exercises to reinforce theoretical concepts.
3. Certification Process:
  1. Ensure certifications are recognized and valued within government entities/industries.
  2. As per user requirements, OEM certificates to be made accessible at a discounted rate for participants who successfully complete the training.
4. Feedback and Improvement:
  1. Establish a feedback mechanism to continuously enhance training content.
  2. Adapt training programs based on emerging trends and participant feedback.
Course Designing & Training/Lecture Services for University/College Students as Course Work Classroom:
1. Curriculum Development:
  1. Develop and design courses aligned with academic curricula for university/college students.
  2. Ensure the integration of practical, industry-relevant content into the coursework.
2. Lecture Delivery:
  1. Conduct engaging lectures that complement the course material.
  2. Foster an interactive and collaborative learning environment.
3. Assessment and Feedback:
  1. Develop assessment tools to measure student understanding.
  2. Provide timely and constructive feedback to enhance learning outcomes.
4. Certification Process:
  1. Ensure certifications are recognized and valued.
  2. As per user requirements, OEM certificates to be made accessible at a discounted rate for participants who successfully complete the training.
General Requirements:
1. Documentation and Reporting:
  1. Submit detailed course outlines, materials, and schedules in advance.
  2. Provide regular progress reports, including attendance, participant feedback, and any adjustments made during the training period.
2. Quality Assurance:
  1. Implement quality assurance measures to uphold the standard of training delivery.
  2. Ensure compliance with NICSI guidelines and industry best practices.
3. Collaboration and Flexibility:
  1. Collaborate with NICSI for the customization of training programs as per specific needs.
  2. Demonstrate flexibility to accommodate changes in the training schedule or content.

For Basic, Intermediate and Advanced levels of trainings, an indicative list of courses for which trainings may be required is listed as below:

Programming Languages, Frameworks, Platforms
Full Stack, Backend, Frontend Development, MVC
Cyber Security, Cybersecurity for AI, Cryptography
Networking
Operating Systems
Software Engineering and Programming Tools
Database Concept & Design, Database Administration
Enterprise Architecture
Computer Aided Embroidery & Designing
MATLAB, Auto CAD
Visual Studio, Android Studio, Xamarin, Netbeans, AWS Cloud9, firebase, React, Arduino, IntelliJ, 3D Studio MAX
Photoshop, CorelDRAW, PageMaker
Multimedia, Animation & Special Effect, Flash, 2D Animation, 3D Studio MAX,
Image processing
Digital Marketing
Web Designing, UI/UX Design
CMMI/ISO Standards
DevOps
Quality Assurance (QA)
Data Centre and Cloud Technologies
Data Analytics, Integration, Visualization and Business Intelligence & Tools
Datafication, Data Science, Data Warehousing, Data Mining, Accelerated Data Processing etc., Big Data
Mobile Application Development Frameworks
Internet of Things, Smart(er) Devices, Industrial IOT
Augmented Reality & Virtual Reality, Extended Reality, Metaverse, Digital Twins
Low & NO code Applications
Neural Networks, Artificial Intelligence, Machine Learning, Deep Learning, GenerativeAI, Natural Language Processing, Industrial AI systems
Drones and Unmanned Aerial Vehicles (UAVs)
Robotics, Robotic Process Automation
3D Printing
Digital Signature, eSign
Blockchain, Digital Trust, Ethical Hacking
Cloud Computing, Edge Computing, Quantum Computing
Remote Sensing and GIS, Land Survey Technology
Office Products: Computer Basics, MS-Office, Open Office, etc.
G-Suite
Digital Forensics
Digital Marketing and Analytics
Cryptocurrency
Information Security, Cyber Security & Forensics
Multilingual & Heritage Computing
Ubiquitous Computing
Smart Card Technologies
Intelligent Transportation Systems
Learning Management System
Health Informatics, Agriculture Informatics, Environment Informatics etc
Information Technology
System & Server Administration
Web Application Technologies
Embedded Applications
Data Entry & Office Assistant
Basic Computer Course
Computer Hardware & Networking Maintenance
Computer Software Application
Computer Desktop Publishing
Computer Teacher Training
Cyber Cafe Management
BPO/Call Centre Management, Soft Skills, Management Skills
Cyber Warrior
Computer Typing
Computer Application Accounting and Publishing
Digital Literacy
Project Management and tools
Work Productivity Tools
Semiconductor packaging – Analysis, Design, Assembly, Test and Manufacturing
Computer Financial Accounting Software like Tally, Hospital Man
CCNA Routing and Switching for CCENT/CCNA
Any other relevant IT trainings

APPLICATION SPECIFIC TRAINING (for participants with basic knowledge of IT)

Extensive hands-on Training on Software Applications developed by NIC/NICSI to users
Awareness Training on Software Application for Management/Supervisors
Administrative trainings such as GeM, e-proc, RTI etc.

Note: It may be noted that the training courses mentioned above are indicative and bidder would need to provide trainings on latest topics/courses as the need may be at the time of training. For Application Specific Training (AST), up to 10 master trainers/instructors from the Agency would be trained by NIC / NICSI officials for a period up to one week, on the application at NIC Hdqrs/State Center. The trained faculty will further train other faculty/instructors, from the agency, if necessary to provide the AST to intended users at desired locations. However, the faculty/instructors trained by the initially trained 10 master trainers/instructors will be evaluated by NIC/NICSI Officials before certifying them as Trained Faculty.

Bid Submission Start Date: 06 March 2024, 14:30 Hours IST
Bid Submission Last Date: 14 March 2024, 15:00 Hours IST

Click here to read RFP and Annexures