NICSI invites RFP to empanel agencies provide Training Services

The National Informatics Centre Services Inc. (NICSI) under National Informatics Centre, Ministry of Electronics & Information Technology, Government of India provides appropriate computer training along with its other core activities. 

NICSI seek agencies capable of offering “Course Designing & Training/Lecture Services for University/College Students as Course Work Classroom.” The goal is to engage partners who can create and deliver courses seamlessly integrated with academic curricula, providing students with a holistic and enriching learning experience.

This tender is to seek industry support for its training activities throughout the nation. Agencies with proven competence in the field of computer training and has presence Nationwide, will be empanelled for a period of two years in the first instance. The empanelment can be extended for a further period of one year through mutual consent. The rates finalized through this tender will remain unchanged throughout the period of empanelment/extended empanelment.

Background and Objective

In the dynamic landscape of education and professional development, the need for high-quality training services has become increasingly crucial. Recognizing this imperative, NICSI is undertaking the empanelment of agencies specializing in three key categories:

• Participation/Certification Based Training Services for Govt. Employees
• Conducting General & Application-Based Specific Training
• Course Designing & Training/Lecture Services for University/College Students as Course Work Classroom

The overarching objective of this empanelment is to create a roster of qualified and experienced training agencies that can be engaged by NICSI and other government entities to deliver impactful, industry-relevant, and outcome-driven training programs. We invite interested agencies to participate in this exciting opportunity to contribute to the development and enhancement of skills across various sectors. Your partnership with NICSI will play a pivotal role in shaping the future workforce and contributing to the overall growth and development of our nation

Scope of Work

• The agencies who have vast experience in the field of computer training will be considered for empanelment for imparting “General and Application Specific Computer Training” in the Government Sector at all-India level.
• As part of training activity, the empaneled agencies will provide competent faculty, infrastructure, course-ware both agency-developed and subject certified literature by original software developers. Also appropriate refreshment & lunch arrangements will be made by them. The agencies will impart such training at any place in India either at their own premises or at the user’s premises. However, it may be noted that Application Specific Training would be conducted only at user’s premises and not at agency premise.
• In places where neither the empaneled agencies nor the user have their own infrastructure for conducting the training, the empaneled agency will organize adequate infrastructure for the training at mutually agreed site.
• Four levels of training have been identified, and are as follows:
  • Basic Level – for the beginners
  • Intermediate Level – for officials with basic IT knowledge
  • Advanced Level – for IT professionals
  • Application Specific Training – for officials with basic IT Knowledge

For certain training programmes, the vendor may be required to prepare / arrange preparation of CBT CD customized to training requirements at an additional cost. This capability of the vendor will not be part of eligibility criteria, but added technical information about the vendor. As and when CBT CDs required to be prepared for certain training programme, specifications will be finalized by NICSI and quotations will be asked from the empaneled agencies. The job will be executed at L1 by all the empaneled agencies. Adequate time will be provided for CBT CD preparation.

The training module should be designed with flexibility, incorporating various instructional methods such as interactive lectures, online sessions, audiovisual games, on-the-job training, case studies, pre-post assessments, brainstorming sessions, concept checks, role plays, and PowerPoint presentations, as deemed necessary based on the specific requirements of the training sessions.

The training module, which may include the aforementioned instructional methods as needed, will be structured with three distinct levels—basic, intermediate, and advanced. Participants will have the flexibility to select the training level that aligns with their specific requirements and proficiency, ensuring a tailored learning experience.

The scope of work for this Request for Proposal (RFP) is detailed below:

1. Participation/Certification Based Training Services for Govt. Employees:
   1. Customized Training Programs:
      1. Tailor training programs to meet the specific needs of government employees.
      2. Address key competencies and skills required for effective public service.
   2. Certification Process:
      1. Design a certification framework for successful completion of training.
      2. Ensure certifications are recognized and valued within government entities.
      3. As per user requirements, OEM certificates to be made accessible at a discounted rate for participants who successfully complete the training.
   3. Monitoring and Evaluation:
      1. Implement mechanisms for ongoing monitoring and evaluation of the training’s effectiveness.
      2. Gather feedback from participants and government stakeholders for continuous improvement.
2. Conducting General & Application-based Specific Training:
   1. Diverse Training Modules:
      1. Develop a catalogue of training modules covering general and application-based specific topics.
      2. Offer flexibility in training delivery methods, including workshops, seminars, and online modules.
   2. Industry Relevance:
      1. Ensure that training content is up-to-date and aligned with industry trends.
      2. Provide practical, hands-on exercises to reinforce theoretical concepts.
   3. Certification Process:
      1. Ensure certifications are recognized and valued within government entities/industries.
      2. As per user requirements, OEM certificates to be made accessible at a discounted rate for participants who successfully complete the training.
   4. Feedback and Improvement:
      1. Establish a feedback mechanism to continuously enhance training content.
      2. Adapt training programs based on emerging trends and participant feedback.
3. Course Designing & Training/Lecture Services for University/College Students as Course Work Classroom:
   1. Curriculum Development:
      1. Develop and design courses aligned with academic curricula for university/college students.
      2. Ensure the integration of practical, industry-relevant content into the coursework.
   2. Lecture Delivery:
      1. Conduct engaging lectures that complement the course material.
      2. Foster an interactive and collaborative learning environment.
   3. Assessment and Feedback:
      1. Develop assessment tools to measure student understanding.
      2. Provide timely and constructive feedback to enhance learning outcomes.
   4. Certification Process:
      1. Ensure certifications are recognized and valued.
      2. As per user requirements, OEM certificates to be made accessible at a discounted rate for participants who successfully complete the training.
4. General Requirements:
   1. Documentation and Reporting:
      1. Submit detailed course outlines, materials, and schedules in advance.
      2. Provide regular progress reports, including attendance, participant feedback, and any adjustments made during the training period.
   2. Quality Assurance:
      1. Implement quality assurance measures to uphold the standard of training delivery.
      2. Ensure compliance with NICSI guidelines and industry best practices.
   3. Collaboration and Flexibility:
      1. Collaborate with NICSI for the customization of training programs as per specific needs.
      2. Demonstrate flexibility to accommodate changes in the training schedule or content.

For Basic, Intermediate and Advanced levels of trainings, an indicative list of courses for which trainings may be required is listed as below:

• Programming Languages, Frameworks, Platforms
• Full Stack, Backend, Frontend Development, MVC
• Cyber Security, Cybersecurity for AI, Cryptography
• Networking
• Operating Systems
• Software Engineering and Programming Tools
• Database Concept & Design, Database Administration
• Enterprise Architecture
• Computer Aided Embroidery & Designing
• MATLAB, Auto CAD
• Visual Studio, Android Studio, Xamarin, Netbeans, AWS Cloud9, firebase, React, Arduino, IntelliJ, 3D Studio MAX
• Photoshop, CorelDRAW, PageMaker
• Multimedia, Animation & Special Effect, Flash, 2D Animation, 3D Studio MAX,
• Image processing
• Digital Marketing
• Web Designing, UI/UX Design
• CMMI/ISO Standards
• DevOps
• Quality Assurance (QA)
• Data Centre and Cloud Technologies
• Data Analytics, Integration, Visualization and Business Intelligence & Tools
• Datafication, Data Science, Data Warehousing, Data Mining, Accelerated Data Processing etc., Big Data
• Mobile Application Development Frameworks
• Internet of Things, Smart(er) Devices, Industrial IOT
• Augmented Reality & Virtual Reality, Extended Reality, Metaverse, Digital Twins
• Low & NO code Applications
• Neural Networks, Artificial Intelligence, Machine Learning, Deep Learning, GenerativeAI, Natural Language Processing, Industrial AI systems
• Drones and Unmanned Aerial Vehicles (UAVs)
• Robotics, Robotic Process Automation
• 3D Printing
• Digital Signature, eSign
• Blockchain, Digital Trust, Ethical Hacking
• Cloud Computing, Edge Computing, Quantum Computing
• Remote Sensing and GIS, Land Survey Technology
• Office Products: Computer Basics, MS-Office, Open Office, etc.
• G-Suite
• Digital Forensics
• Digital Marketing and Analytics
• Cryptocurrency
• Information Security, Cyber Security & Forensics
• Multilingual & Heritage Computing
• Ubiquitous Computing
• Smart Card Technologies
• Intelligent Transportation Systems
• Learning Management System
• Health Informatics, Agriculture Informatics, Environment Informatics etc
• Information Technology
• System & Server Administration
• Web Application Technologies
• Embedded Applications
• Data Entry & Office Assistant
• Basic Computer Course
• Computer Hardware & Networking Maintenance
• Computer Software Application
• Computer Desktop Publishing
• Computer Teacher Training
• Cyber Cafe Management
• BPO/Call Centre Management, Soft Skills, Management Skills
• Cyber Warrior
• Computer Typing
• Computer Application Accounting and Publishing
• Digital Literacy
• Project Management and tools
• Work Productivity Tools
• Semiconductor packaging – Analysis, Design, Assembly, Test and Manufacturing
• Computer Financial Accounting Software like Tally, Hospital Man
• CCNA Routing and Switching for CCENT/CCNA
• Any other relevant IT trainings

APPLICATION SPECIFIC TRAINING (for participants with basic knowledge of IT)

1. Extensive hands-on Training on Software Applications developed by NIC/NICSI to users
2. Awareness Training on Software Application for Management/Supervisors
3. Administrative trainings such as GeM, e-proc, RTI etc.

Note: It may be noted that the training courses mentioned above are indicative and bidder would need to provide trainings on latest topics/courses as the need may be at the time of training. For Application Specific Training (AST), up to 10 master trainers/instructors from the Agency would be trained by NIC / NICSI officials for a period up to one week, on the application at NIC Hdqrs/State Center. The trained faculty will further train other faculty/instructors, from the agency, if necessary to provide the AST to intended users at desired locations. However, the faculty/instructors trained by the initially trained 10 master trainers/instructors will be evaluated by NIC/NICSI Officials before certifying them as Trained Faculty. 

Bid Submission Start Date: 06 March 2024, 14:30 Hours IST
Bid Submission Last Date: 14 March 2024, 15:00 Hours IST