New Delhi : The National Skill Development Corporation (NSDC) is a one-of-its-kind, Public Private Partnership (PPP) model in India, under the Ministry of Skill Development & Entrepreneurship (MSDE). It aims to promote skill development by catalyzing creation of large, quality and for-profit vocational institutions. A not-for-profit company set up by the Ministry of Finance, under Section 25 of the Companies Act.
NSDC provides funding to build scalable and profitable vocational training initiatives. Its mandate is also to enable support system which focuses on quality assurance, information systems and train the trainer academies either directly or through partnerships. NSDC acts as a catalyst in skill development by providing funding to enterprises, companies and organizations that provide skill training. It will also develop appropriate models to enhance, support and coordinate private sector initiatives.
Job Summary:
This job is responsible for acting as an intermediary between Training Partners and division heads of NSDC to ensure TP/TC related issues are timely and effectively resolved.
Key Responsibilities:
– Update MSDE and its members on the progress of PMKVY
– Address various queries and grievances of TPs/TCs and facilitate a connect with relevant divisions for the same.
– Act as point of contact for complaints and escalate issues as appropriate
– Attend to the walk-in visitors and act as an intermediary between them and the concerned departments in NSDC
– Build sustainable relationships and trust with stakeholders through open and interactive communication
– Handle TC/TP complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure the issues are resolved
Qualification: Post Graduation
Skills Required:
– Proficient in MS Office.
– Customer-oriented attitude.
– Excellent communication and negotiation skills.
– Problem-solving aptitude
Application Process : Apply Online at NSDC website or Click Here
